rT
rajan T

1 reviews | Active since Aug 2021

22 Jul 2024, 12:04

ABSA breaches POPIA act but wont accept responsibility.BE AWARE AWARE OF YOUR PRIVATE INFORMATION.

For people who have put their trust in the privacy information act with corporate companies, like ABSA ,please be aware that your confidential information is not safe.. My experience, and witness testimonies, have been brushed aside and DISREGARDED as ABSA will not take blame for their representative, giving out account information, to a third party. ABSA credit recovered my car and gave out all my personal information to a third party without my approval, and they are biased in their attitude as they believe in their staffs report Third parties involved have signed affidavits confirming the breach of the POPIA act and ABSA will not act on my behal,f but are willing to accept the report of their staff.ABSOLUTE ATTROCITY.I have now reported this to the information bureau and a civil charge of liability has been opened.

0
Replies (1)
Absa
Absa's reply22 Jul 2024, 17:27
Official
Dear Rajan

We have provided you with feedback in that the Absa remains with the outcome of complaint number C-***5. Absa Vehicle Finance has provided you with further recourse should you remain dissatisfied and wish to take the matter further externally.

We apologise for any inconvenience caused but will not be able to address this matter further/

 
Kind regards,
Vanessa Crowe
Group Customer Care