CL
Carl L

1 reviews | Active since Jun 2012

23 Jul 2018, 11:22

Absa Branch Staff make huge effor to help after issue with Absa systems

I just want to thank Branch Manager Louise and Consultant Liz at Absa Annan Road, Carletonville who have made considerable efforts in helping me to get my loan application sorted after a quoting issue on Absa's systems.

I was pleasantly surprised that Absa gave me an even better interest rate than originally negotiated which has really put me at ease in migrating my loans from Capitec back to Absa since Absa's interest rates on loans are FAR better.

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Replies (1)
Absa
Absa's reply23 Jul 2018, 15:25
Official

Dear Client
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd