ABSA branch Sannieshof does not deliver service.

My son wanted to go to the branch in Sannieshof this morning to take his coins and put it in his account. They just told him that he is the wrong customer this morning and they refused to help him. He came home and told me what happened, he then told me that he is going back to the branch to close his account. He went and they refused to close his account. The lady went to the teller to find out what happened after my son told her that they refused to help him. They had a lot of stories, and they laughed at him. How low can you be, to belittle a child like that. I am sorry ABSA, you lost 2 customers today. As soon as we are able we are going to close both our accounts. Please, do not contact me or my son, because we are not going to respond to your phone calls. Thank you.