CE
Claudine E

1 reviews | Active since Mar 2016

24 May 2019, 10:41

ABSA BRANCH MONUMENT PARK FROM HELL!

Everytime I enter the Monument Park ABSA branch it is a NIGHTMARE. Super slow service. Consultants clearly hate their jobs due to the fact that they are rude, and sit behind their desks looking like hell has come down on them! I would never use a branch unless absolutely required, so when I do enter it should not be the worst experience ever. Also the branch manager clearly hides where no one can find her even though she can see the cue piling up. USELESS!!! I HATE THIS BRANCH AND IT GIVES ABSA BANK A TERRIBLE NAME!

0
Replies (1)
Absa
Absa's reply24 May 2019, 21:11
Official
  Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd