ABSA Branch manager RUDE!!!!

I waited 15 minutes for Absa Gardens Centre to open due to loadshedding, once the power was back on, we waited another 20 minutes with no explanation from anyone inside the bank. The poor security lady had to try and calm and talk to at least 12 frustrated customers. Once inside, the branch manage with an attitude and her tone of voice was shocking, tell me there is no one that can help due to the taxi strike... i completely get that, but how can you just not have anyone to help your customers. So I literally still almost 40 minutes for nothing. Wont' she tell me to just go to another branch!!! No!!! I cannot just go to another branch, I don't have transport and this is my lunch hour. Her tone of voice was the pits for me and a few other customers. I wasted my time!!! How can no other staff member help!!! So if there is a taxi strike for a solid week you will literally turn away every customer with her **** attitude!!!!! Disgusting ABSA!!! I have never in my life experienced such bad service from you! Time to relook at who I would prefer to bank with!!!!!