1 reviews | Active since Jul 2017

29 Dec 2020, 11:22

ABSA Branch Ilanga Mall Nelspruit

Very bad customer service Very slow and lazy consultants

Never experienced something like this at any ABSA Branch While sitting and waiting to be assisted, 4 people stood up and left We waited for more than an hour and there was only 6 people (Customers) in the whole branch!!

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Replies (1)
Absa
Absa's reply29 Dec 2020, 12:17
Official
Dear Morne,  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3  . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
 Absa Bank Ltd