ABSA BRANCH GREENACRES MALL, PORT ELIZABETH - THE WORST !

I wish there was an option for a NO STAR review !

I would definitely give that for the ABSA branch in Greenacres mall, Port Elizabeth/ Gqeberha. I opened an account online with ABSA, everything was smooth and all and was told that my card would be delivered to me.

I shared my new account details with my creditors to put in place for the next upcoming debit orders. One of my creditors came back to me telling that the debit order was bouncing back and that the account does not allow them to create a debicheck.

I call ABSA and let them know and the gentleman on the phone tells me to go to the nearest branch with my ID and proof of residence.

OH THIS IS WHEN MY NIGHTMARE STARTED !

I went into ABSA in Greenacres and i kid you not, i spent over three hours in that branch being sent from one consultant to the other ! I spoke to three people in that branch today and none of them could assist me ! WHAT IS THE POINT OF BEING TOLD TO GO INSIDE THE BRANCH WHEN THE STAFF IN THE BRANCH WILL BE ON THE PHONE WITH SOMEONE ELSE THE WHOLE TIME TRYING TO HELP YOU ?!

WHY CAN'T I JUST PHONE THAT PERSON MYSELF ?

Anyways i just wasted almost half of my day in that branch today and my account still does not allow debicheck. I thought i was going to be happy with ABSA but CLEARLY NOT ! I am going back to my previous bank with my tail in between my legs !