SC
Sherene C
1 reviews | Active since Feb 2021
15 Mar 2022, 12:38
ABSA branch doesn't do Foreign Exchange
ABSA Standerton has the word "Forex" under their sign, yet do not do foreign exchange. I leave for the UK in 3 weeks, but now have to travel to a different town in order to sort out foreign currency. The staff seemed very surprised that Forex is under the name.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
15 Mar 2022, 14:42Dear Sherene, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback.
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply15 Mar 2022, 14:42
Official
Dear Sherene, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback.
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,