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Marli P
1 reviews | Active since Dec 2011
02 Feb 2020, 18:45
ABSA BRACKENHURST POOR SERVICE
POOR SERVICE!!! Does ABSA Brackenhurst know what they doing???? Spend on the 25 Jan an hour in bank. Yesterday spend 2 hours at ABSA Brackenhurst (***********) and 2 hours at the Mall of the South (at least they tried to help). Still not resolved.
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Replies (3)
Absa's replyOfficial
03 Feb 2020, 11:57Dear Marli Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology with regard to the no service at the branches. I tried to call you without any success. May i ask you the reason for going to the branch the issue not yet resolved. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply03 Feb 2020, 11:57
Official
Dear Marli Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology with regard to the no service at the branches. I tried to call you without any success. May i ask you the reason for going to the branch the issue not yet resolved. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
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Marli P's updateReviewer Update
04 Feb 2020, 10:37I am back at Brackenhurst ABSA. Being here an hour. Poor consultant phoned support. Person promised to phone back. No call. ABSA consultant is trying again to phone. What is going on?????
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Marli P's update04 Feb 2020, 10:37
Reviewer Update
I am back at Brackenhurst ABSA. Being here an hour. Poor consultant phoned support. Person promised to phone back. No call. ABSA consultant is trying again to phone. What is going on?????
MP
Marli P's updateReviewer Update
04 Feb 2020, 10:52I am now 2 hours in this branch without SUCCESS. After this I am stopping at FNB and moving my banking. I opened my account since I am 18. Moving after 27 years. Good bye ABSA
MP
Marli P's update04 Feb 2020, 10:52
Reviewer Update
I am now 2 hours in this branch without SUCCESS. After this I am stopping at FNB and moving my banking. I opened my account since I am 18. Moving after 27 years. Good bye ABSA