PK
Petrus K

1 reviews | Active since Mar 2013

03 Feb 2019, 20:03

ABSA bond application, stay away

I contacted ABSA regarding switching an existing bond. On-line application was. A consultant contacted me via email request documentation which was emailed. After a few weeks I phoned ABSA to find out how the application was only to be informed that it was cancelled because no documentation were received. I explained to the consultant that it was done which fell on deaf ears. On asking what happened to the documentation send I got nowhere. I then completed a complaint on the ABSA website, a week later and still no reply.

ABSA is obviously not interested in business. Will not recommend ABSA to anyone

0
Replies (1)
Absa
Absa's reply04 Feb 2019, 13:25
Official
Dear Client
 
Thank you for bringing this matter to our attention and providing your ID number in order to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd