ABSA Bond application impossible
Is it acceptable to have a Bond application for a Trust go on for almost six months. The Absa Property Hub has passed me on to 4 different people during the process. Each time I had to resubmit documentation that was provided earlier, and on several occasions more, or other documentation was requested, never mentioned in the initial application or communication.
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Absa's replyOfficial
15 Jul 2025, 16:27 Dear Gustav Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards, Group Customer Care Vanessa Crowe
Best regards,
Absa's reply15 Jul 2025, 16:27
Official
Dear Gustav Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards, Group Customer Care Vanessa Crowe
Best regards,