LT
Lizel T
1 reviews | Active since Oct 2010
27 Sept 2019, 12:58
ABSA Bond
This is now the last time I'm going to answer any calls from a service agent from ABSA. All calls will from now on going forward be disregarded. I was NEVER in arrears with my bond, why now all of a sudden. Im not going to confirm ANY details. If you phone me then surely you should have the correct details. Also, if you cant explain where the SO CALLED arrear amount is coming from then I'm not going to pay. You will not get paid this month until this is now resolved.
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Replies (2)
Absa's replyOfficial
27 Sept 2019, 15:26DearLizel
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply27 Sept 2019, 15:26
Official
DearLizel
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
LT
Lizel T's updateReviewer Update
01 Oct 2019, 10:52Ok so whoever attempted to phone me just now, had the nerve to tell me once again that I am in arrears and that I need to pay. I WILL NOT PAY UNTIL YOU TELL ME WHERE THE SHORTFALL IS COMING FROM. I have good reason to be rude. This is been going on now for more than two months. This is now the 3rd time that I'm asking to speak to a manager. All falling on deaf ears.
LT
Lizel T's update01 Oct 2019, 10:52
Reviewer Update
Ok so whoever attempted to phone me just now, had the nerve to tell me once again that I am in arrears and that I need to pay. I WILL NOT PAY UNTIL YOU TELL ME WHERE THE SHORTFALL IS COMING FROM. I have good reason to be rude. This is been going on now for more than two months. This is now the 3rd time that I'm asking to speak to a manager. All falling on deaf ears.