Absa bond

Item: Absa
Rating: 1
Author: Tartian M

I have had no response from ABSA regarding my account. I went to Edenvale branch and was advised to write to their off balance accounts department and still no response. Their legal department don't respond to emails,it's been 6 months since they auctioned property and they don't give feedback on whether bond account was settled.

Helpful (0)

Replies (3)

Absa's replyOfficial

26 Sept 2017, 10:21

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply26 Sept 2017, 10:21

Official

Best regards,

Tartian M's updateReviewer Update

26 Sept 2017, 10:49

Good day Nthabiseng, Many thanks for your response. My bond account number is *** and my passport number is BN993275. My mobile *** Regards,

Tartian M's update26 Sept 2017, 10:49

Reviewer Update

Good day Nthabiseng, Many thanks for your response. My bond account number is *** and my passport number is BN993275. My mobile *** Regards,

Absa's replyOfficial

26 Sept 2017, 13:04

Thank you

Best regards,

Absa's reply26 Sept 2017, 13:04

Official

Thank you

Best regards,

Absa bond

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