MM
Mapitsi M
1 reviews | Active since Jun 2019
04 Apr 2020, 10:14
Absa Bond
Since 2004 playing my bond but now they say i still have 17 years to make a repayment on my bond
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Replies (1)
Absa's replyOfficial
06 Apr 2020, 14:16Dear Mapitsi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply06 Apr 2020, 14:16
Official
Dear Mapitsi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management