NM
Nolusindiso M

1 reviews | Active since Apr 2020

05 Apr 2020, 11:04

Absa blood sucking worse than Covid 19

Absa is the worst bank ever in the world. I have been Absa client since 2005. I have taken few years back their personal loan. Never once have I missed payment. Wonderful that I missed registering my last debit end of the month for 375.00. It is lockdown the country and consumers are in crisis. The debit is 130 rand short. What does Absa do instead of paying the debit ask that I make the deposit for the overdrawn account they take that their share by returning it unpaid. Then my balance is what they have left after cutting their pound of flesh. I will never trust this bank again in my life infact once I'm done with all their monies I'm off stupid ************ business ethics. It's laughable stupidity on my side I have all accounts with this stupid bank. Well nothing stays forever I will cut them off one by one. I have already cancelled their stupid funeral cover I can easily get it elsewhere, car insurance I'm shopping around and personal loan never again. I will definitely sigh relief once these people are off my back. Thanks for nothing Matyumza N

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Replies (1)
Absa
Absa's reply06 Apr 2020, 08:25
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you.  Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd