1 reviews | Active since Jun 2021
ABSA BLOCKS ACCOUNT WITHOUT NOTIFICATION
I do eft payments for my staff every week and today I tried but message keeps coming up not identified and not verified.I called the absa helpline *** and was told by the consultant that the account was blocked due to not being FICA compliant.I explained that I needed to pay my staff and it would create a problem but was unable to help.I asked if I could speak to someone senior and no-one was available. Tried calling our business banker but his phone keeps going to voicemail. I then went to the La Lucia branch and was also told that they could not assist .Not even a branch manager was present. ABSA HAS CAUSED A HUGE PROBLEM WITH OUR BUSINESS AND JUST DON'T CARE AS I WAS NOT EVEN ABLE TO WITHDRAW CASH TO PAY THE STAFF DUE TO THE BLOCK ON ACCOUNT. THIS HAS CAUSED A HUGE PROBLEM AS WORKERS REFUSED TO WORK AND WE WILL NOT BE ABLE TO GET THE WORK OUT IN THESE DIFFICULT TIMES.
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your business account number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your business account number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
