MV
Matthew V

1 reviews | Active since Jan 2015

22 Nov 2016, 13:32

ABSA blocking accounts without notice

<p>I have no acces to my money. Due to FIAC ABSA has blocked my home loan account in which i put my savings. Ihave no issue with submitting FICA documents but at6 least an SMS or a psoted letter or email would suffice to ask me to go into the bank, Im sure it is not legal for them to just do this, all staff at ABSA just say sorry. I am utterly digusted with this bank. I will be moving in the new year. A warning to everone about ABSA. I have all my coversations recorded thankfully when some with authoprity to finally give me a call if at all.</p>

0
Replies (2)
Absa
Absa's reply22 Nov 2016, 16:27
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,

MV
Matthew V's update24 Nov 2016, 10:05
Reviewer Update

The amazing thing is that these businesses just give you a generic reply to make it seem that they care. It is now day 7 with no access to my money. This to me has now become theft, i will be going to radio stations and social media to expose the *********** staff that work at ABSA and they fact that they have done something ******* by blocking my account without notice. ABSA its no wonder why people move away. Oudated systems and old fashio methods will be the downfall of this bank.