1 reviews | Active since Jun 2016

25 Jun 2018, 16:28

ABSA blocked card for cheque account I never knew I had

Absa has issued me a cheque account without my knowledge and have been charging me bank charges for an account I never knew I had.

I called in inquiring about an overdraft. The customer service adviser said she would put my details through the system and let me know if I qualified,

My card has now been blocked for an account I have never used or known about.

0
Replies (1)
Absa
Absa's reply26 Jun 2018, 09:16
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd