BT
Bianca T

1 reviews | Active since Jan 2014

12 Jan 2016, 09:16

Absa billing for CR** without informing me!!!!!

I am so sick of ABSA to a point where I want to change banks so badly!<br> I understand, if your account is in arrears, they charge admin of R57.00. BUT the charges have become ridiculous!<br> Absa has put me into arrears on my cheque account of R446.54... A breakdown of this is :<br> Int on excess Amnt - R0.16, Debit In - R0.19, Internet banking Fee - R66.40 ( This is meant to be included in my monthly account fee that is R98.00), Admin charge CBP Capitalization - R193.45, Transaction Charge - R36.50 and a Ledger fee of R57.00 (This I don't mind as it is due arrears!)<br> This is absolutely ridiculous that I am being charged for stuff that I don't even know of! Internet banking should not be charged for separate, I should not be charged for anything that I am not aware of! That is *****ing! I want this sorted out before the end of this week or I will see the ombudsman with the assistance of my Lawyer!!!<br> I am done letting ABSA get away with taking huge chunks of my money!!! R400.00 can get 2 people fed and to work for a week!!!!<br> I want this sorted out!!!! I am done dealing with this cr**!!!<br>

0
Replies (1)
Absa
Absa's reply12 Jan 2016, 13:07
Official
Hello BIBI1993,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd