BN
Boitumelo N
1 reviews | Active since Sept 2016
11 Apr 2024, 08:48
ABSA Big ****!
ABSA Insurance settled my vehicle account and made payment and ABSA app**** for a refinance on my balloon without my concern in order to accumulate interest. The same insurance that asked for a settlement was from ABSA.
Helpful (0)
Replies (20)0
Replies (20)
Absa's replyOfficial
11 Apr 2024, 09:59Dear Boitumelo Nokeri Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply11 Apr 2024, 09:59
Official
Dear Boitumelo Nokeri Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,
BN
Boitumelo N's updateReviewer Update
15 Apr 2024, 08:34Lies!, Lies! Lies!
BN
Boitumelo N's update15 Apr 2024, 08:34
Reviewer Update
Lies!, Lies! Lies!
BN
Boitumelo N's updateReviewer Update
15 Apr 2024, 08:35I now want want to apply for financing and your discrepancy is blocking me
BN
Boitumelo N's update15 Apr 2024, 08:35
Reviewer Update
I now want want to apply for financing and your discrepancy is blocking me
Absa's replyOfficial
15 Apr 2024, 09:02Dear Boitumelo Nokeri Thank you for your posting.
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply15 Apr 2024, 09:02
Official
Dear Boitumelo Nokeri Thank you for your posting.
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw
Best regards,
BN
Boitumelo N's updateReviewer Update
15 Apr 2024, 09:10which email? must I wait for Jesus to come?
This is my life we talking about
This is my life we talking about
BN
Boitumelo N's update15 Apr 2024, 09:10
Reviewer Update
which email? must I wait for Jesus to come?
This is my life we talking about
This is my life we talking about
BN
Boitumelo N's updateReviewer Update
15 Apr 2024, 09:11I have only received a mail saying that you will call me and no one has ***
BN
Boitumelo N's update15 Apr 2024, 09:11
Reviewer Update
I have only received a mail saying that you will call me and no one has ***
Absa's replyOfficial
15 Apr 2024, 09:24Dear Boitumelo Nokeri
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 16 April 2024.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 16 April 2024.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,
Absa's reply15 Apr 2024, 09:24
Official
Dear Boitumelo Nokeri
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 16 April 2024.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Our office is busy with the investigation of your complaint and will provide you with feedback on or before 16 April 2024.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,
BN
Boitumelo N's updateReviewer Update
15 Apr 2024, 09:44I need this matter sorted because I need to leave the country for work purposes. I need this to be solved and I want my paid up latter as I cannot leave without it
BN
Boitumelo N's update15 Apr 2024, 09:44
Reviewer Update
I need this matter sorted because I need to leave the country for work purposes. I need this to be solved and I want my paid up latter as I cannot leave without it
Absa's replyOfficial
15 Apr 2024, 10:30Dear Boitumelo Nokeri Thank you for your posting.
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply15 Apr 2024, 10:30
Official
Dear Boitumelo Nokeri Thank you for your posting.
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
Best regards,
BN
Boitumelo N's updateReviewer Update
18 Apr 2024, 12:46Please send me a statement on all my interests to reconcile..
BN
Boitumelo N's update18 Apr 2024, 12:46
Reviewer Update
Please send me a statement on all my interests to reconcile..
Absa's replyOfficial
18 Apr 2024, 13:17Dear Boitumelo Nokeri Thank you for your posting.
We have requested the above information. Kind regards,Group Customer CareRezona Louw
We have requested the above information. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply18 Apr 2024, 13:17
Official
Dear Boitumelo Nokeri Thank you for your posting.
We have requested the above information. Kind regards,Group Customer CareRezona Louw
We have requested the above information. Kind regards,Group Customer CareRezona Louw
Best regards,
BN
Boitumelo N's updateReviewer Update
13 May 2024, 09:41I have told you many times that the late payment still reflects on my credit profile and please remove it. I am unable to get credit because of a late payment history that you caused which was your fault. please remove it on my name because it will be on my profile for two years
BN
Boitumelo N's update13 May 2024, 09:41
Reviewer Update
I have told you many times that the late payment still reflects on my credit profile and please remove it. I am unable to get credit because of a late payment history that you caused which was your fault. please remove it on my name because it will be on my profile for two years
Absa's replyOfficial
13 May 2024, 12:33Dear Boitumelo Nokeri Thank you for your posting.
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply13 May 2024, 12:33
Official
Dear Boitumelo Nokeri Thank you for your posting.
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
We have escalated the matter for urgent attention. Kind regards,Group Customer CareRezona Louw
Best regards,
BN
Boitumelo N's updateReviewer Update
13 May 2024, 12:44I cant take credit now because I have arrears which you guys put on my profile for no reason.
BN
Boitumelo N's update13 May 2024, 12:44
Reviewer Update
I cant take credit now because I have arrears which you guys put on my profile for no reason.
Absa's replyOfficial
13 May 2024, 13:00Dear Boitumelo Nokeri
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,
Absa's reply13 May 2024, 13:00
Official
Dear Boitumelo Nokeri
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,
BN
Boitumelo N's updateReviewer Update
16 May 2024, 16:03What lie, today is the 16th an no feedback as promised. ****** is South Africa is a problem
BN
Boitumelo N's update16 May 2024, 16:03
Reviewer Update
What lie, today is the 16th an no feedback as promised. ****** is South Africa is a problem
BN
Boitumelo N's updateReviewer Update
16 May 2024, 16:03 What lie, today is the 16th an no feedback as promised. ****** in South Africa is a problem
BN
Boitumelo N's update16 May 2024, 16:03
Reviewer Update
What lie, today is the 16th an no feedback as promised. ****** in South Africa is a problem
Absa's replyOfficial
17 May 2024, 10:00Dear Mr Nokeri
We refer to your email below.
Thank you for bringing this matter to our attention.
We have escalated the matter for urgent attention.
Our Vehicle Finance department requires a copy of your credit bureau report to investigate the matter.
Kindly provide our office with a copy of your credit bureau report not older than 10 days for further investigation and feedback.
Please provide our office with the requested information by close of business on 20 May 2024.
Trust the above is in order.
Kind regards,
Group Customer Care
Rezona Louw
We refer to your email below.
Thank you for bringing this matter to our attention.
We have escalated the matter for urgent attention.
Our Vehicle Finance department requires a copy of your credit bureau report to investigate the matter.
Kindly provide our office with a copy of your credit bureau report not older than 10 days for further investigation and feedback.
Please provide our office with the requested information by close of business on 20 May 2024.
Trust the above is in order.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,
Absa's reply17 May 2024, 10:00
Official
Dear Mr Nokeri
We refer to your email below.
Thank you for bringing this matter to our attention.
We have escalated the matter for urgent attention.
Our Vehicle Finance department requires a copy of your credit bureau report to investigate the matter.
Kindly provide our office with a copy of your credit bureau report not older than 10 days for further investigation and feedback.
Please provide our office with the requested information by close of business on 20 May 2024.
Trust the above is in order.
Kind regards,
Group Customer Care
Rezona Louw
We refer to your email below.
Thank you for bringing this matter to our attention.
We have escalated the matter for urgent attention.
Our Vehicle Finance department requires a copy of your credit bureau report to investigate the matter.
Kindly provide our office with a copy of your credit bureau report not older than 10 days for further investigation and feedback.
Please provide our office with the requested information by close of business on 20 May 2024.
Trust the above is in order.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,
BN
Boitumelo N's updateReviewer Update
17 May 2024, 11:14Sent
BN
Boitumelo N's update17 May 2024, 11:14
Reviewer Update
Sent
Absa's replyOfficial
17 May 2024, 11:45Dear Boitumelo Nokeri
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,
Absa's reply17 May 2024, 11:45
Official
Dear Boitumelo Nokeri
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for your posting.
We have escalated the matter for urgent attention.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,