ABSA Bidvest **** Update part 2

To anyone reading this I would like to make it known that for the past two months I’ve had a distasteful with an ABSA customer service

ASBA claimed that they resolved the issue and that I would be refunded. However they sent a notification on the 16th of February 2026 claiming that I’m going to be charged for Bidvest lounge usage, even though I already resolved the matter with the social media manager from ABSA.

I would urge people to think twice before obtaining a card with claimed “free” services from ABSA as this has been a battle that I’ve been having for over two months, with them claiming that they understand my situation and they’ve resolved it and yet they keep trying to charge me every month as it seems.

And this is coming from somebody who has banked with ABSA for over five years so to see this level of downgrade and service has been treated disappointing and has made me rethink banking with ABSA going forward and I urge other potential customers to do the same