Absa / Bidvest lounge - rewards debt, not good standing

I just want to share this experience. I am an Absa private bank client with no overdraft, paid for homes through Absa, no credit card debt, senior citizen investor who went to the Bidvest lounge before my return flight to George. Considering all the above, I presented my card and was granted access where I had a coffe and scrambled egg on toast. I received an SMS today to say that I did not qualify for access and as such are going to be debited R 540.59. Outrageous to say the least. The reason being that I had not spent R 10 000.00 on swipes to be able to qualify. Could the call centre have got it wrong - maybe, but did Absa/Bidvest miss the plot. ABSOLUTELY. One should be rewarded for being a financially sound person,and asking R 540.59 for a cuppa and a toastie - well that is just totally unacceptable. I was told I dont read the fine print - why should I if I dont live with debt ? I do not live by encouragement to increase overdraft, swipe more or have more that 1 bank with 1 credit card. How difficult can it be to flag this at the lounge - as you have to swipe your card. This is not good business practice in my mind, and expensive to say the least. I believed Absa would reward customers for sound financial sense, not charge them an arm and a leg for a cuppa and a slice of toast.