TJvR
Tania Janse van Rensburg

1 reviews | Active since Nov 2015

09 Mar 2016, 13:09

ABSA BELA BELA TO BE AVOID

I stood in a queue for 50 minutes this morning at the tellers desk. there was almost a riot amongst customers. only 2 tellers open, while yesterday the pathetic bank was off line since 12.00 when I was also there. Manager's excuse: staff are on training. where are the stand in staff? surely the manager can operate a teller??. why is there such a huge turnover of staff at ABSA? did they know if you pay peanuts you get ******s!!

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Replies (1)
Absa
Absa's reply09 Mar 2016, 13:51
Official
Hello MevTvRensburg,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,