KM
Khutsiso M
1 reviews | Active since Sept 2013
16 Sept 2022, 15:42
Absa being slow
Dear Absa
I app**** for a mega u account for my child online 3 days ago submitted all the necessary documents and even followed up again. I find it horrid that I still have not had a call from ur people as advised 3 days later this Is not the type of slow service one expects from a high ranking bank. Please find it in ur delightful schedules to give me a call ASAP to complete said application
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Absa's replyOfficial
19 Sept 2022, 09:24Dear Khutsiso Madime Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw
Best regards,
Absa's reply19 Sept 2022, 09:24
Official
Dear Khutsiso Madime Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw
Best regards,