Absa behaving like an angry EX

Firstly you guys lie about a dedicated premier line. It's just like a general line when calling. Can't get through.

Secondly you guys are behaving like an angry Ex. I'm a past employee. My staff rate was removed which is totally understandable. But why move my home loan interest rate to the highest possible? I asked your pricing team to reconsider and they also declined. I moved my wife and kids to bank with you guys. I was also in the process of moving my life cover to Absa life. I have a persona loan and even going to pay it up so I don't have to do any business with you guys. For someone with a good credit score to pay such a high interest rate is ********* business practice. Please note that if my homeloan interest rate doesn't go down to an acceptable rate I will move all my business from you guys effectively immediately. And please don't advertise that you guys have a dedicated premier banking line. It's a lie