AS
Armand S
1 reviews | Active since Jan 2016
20 Nov 2019, 11:33
ABSA
I call the AVAF department of ABSA to advise them that i am in the process of finding a New Car. You have to do this because if you don't ABSA slam a penalty fee on you that you have to pay. So i did my part by call then and advise accordingly . Now that i am ready to bay the Car . ABSA now said, sorry you have to pay the settlement after the three month. But at the time I call them I did not have the car i am looking for. Never trust ABSA with there documentation and rules.
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Absa's replyOfficial
20 Nov 2019, 14:40Dear Armand, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply20 Nov 2019, 14:40
Official
Dear Armand, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd