ABSA/Barclay/UTi fails to deliver

On the 15th of August I cancelled a Barclay petrol card at ABSA in Plein Street in Stellenbosch. The consultant (number 1) at ABSA card cancelled the main card, which I discovered when the card was declined at Game Stores. I returned back to ABSA to report the error. They put me in contact with ABSA card (consultant #2) again now to re-apply for the card. Around the 17th or 18th of August I called again to enquire about the progress only to find out that that was now the 1st time that the application for the card was made (consultant #3). He called me a few minutes later to confirm the delivery address, which I gave to him (ABSA Plein Street). Now UTI comes into the picture. They have called me 3 times to arrange the deliver of the card, which never happened. On the 4th occasion I told them to just deliver the card at ABSA which is what I told consultant #3 in the first place. On the 8th of September I called ABSA again and consultant #4 told me that the courier company does not have the delivery information. Funny enough, when I app**** for the card for the first time, it took almost a month for the card to be delivered.