Absa banking services

It has been 2 days since my frustration started with a query regarding my depositor plus account. This is a fixed deposit account. The account was suspended without my notice or approval. It has been 6 months since it was suspended.I have spent approximately 2 days at the bank trying to sort a problem out they created on my account and i am still nowhere. Nobody seems to be able to help or how to rectify the situation. Constantly moved from one department to the next. Being put on hold for 40 minutes at the bank...just pathetic and very frustrating and there seems to be no light at the end of the tunnel.