1 reviews | Active since Dec 2009
Absa Banking Mobile Phone Port Problems
<p>I recently ported from telkom to cell c. As soon as I did so , surecheck and sending airtime to this number stopped working. I still got RVN`s and certain TVN`s.</p> <p> </p> <p>I saw another complaint online with a similar problem saying that internal system data between specific mobile network routes and Absa need to be changed for my number.</p> <p> </p> <p>I called the call centre and they told me to go to a branch to reset my number on the system. I went to a branch and sat there for over an hour only to be told thay they can only change the number but not "reset" it. In the interim I have used my wifes phone number for surecheck but I still cannot send airtime to this cell c number.</p> <p> </p> <p>Please escalate this to the appropriate technical individuals for speedy resolution.</p> <p> </p> <p>Thanks in antcipation</p> <p>Regards</p> <p>A.Kaldine</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
