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Anastasha L

1 reviews | Active since Jul 2016

28 Jul 2025, 15:48

Absa banking is A **** shem

Absa banking. My account is not corresponding with my available balance nor my statement. I am short with R2.300 in my account when i count the statement it gives me a lesser amount.

0
Replies (3)
Absa
Absa's reply28 Jul 2025, 17:28
Official
Dear Anastasha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe

Best regards,

AL
Anastasha L's update29 Jul 2025, 10:47
Reviewer Update
I am very unhappy with the service i got from Miss Vanessa Crowe she was really rude to me and i will give her service a 0 star rating and the matter is not reaolved i will go to a absa branch and try and resolve this
Absa
Absa's reply29 Jul 2025, 11:33
Official
Dear Anastasha Regarding complaint C-***8, my sincere apologies if I came across as rude. I did try calling again to explain.

I will send you an email in closure of the complaint, so when you do visit the branch, they can look through your statement and explain your balance to you. Kind regards,Group Customer CareVanessa Crowe

Best regards,