DB
Danny B
1 reviews | Active since Oct 2011
01 Sept 2020, 14:04
Absa Banking Fee *******!
I am totally disgusted with My Bank I will be switching unless this gets resolved. I pulled a statement and to my shock My internet banking fee is now R239.50. From Around R90 the prior month. How can Absa just increase the fee like that? I budgeted now my debit order will bounce. I want an explanation! No mail or anything about more than 3 fold Increase!
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Absa's replyOfficial
01 Sept 2020, 16:36Dear Danny Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply01 Sept 2020, 16:36
Official
Dear Danny Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care