C
Coetzee
1 reviews | Active since Oct 2022
04 May 2023, 20:29
Absa banking app - worst bankig app ever!!!
Tried 11 times to do an online transaction / payment!!! Sync to Absa account just not happening....as most of the times!!! Worst banking app ever!!!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
05 May 2023, 07:55Dear Herman Coetzee
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply05 May 2023, 07:55
Official
Dear Herman Coetzee
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareNthabiseng Sibande
