SW
Scott W
1 reviews | Active since Apr 2022
09 Apr 2022, 14:58
Absa banking app_linking a new device
No matter what I try, it's nearly impossible to link a new device on my banking app. Typing in my ID says " We cannot verify your identity" and clicking "register for online banking" says "you are already registered". What is the solution?? Because I'm at a dead end here.
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Absa's replyOfficial
11 Apr 2022, 10:48Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply11 Apr 2022, 10:48
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,