LM
Lorato M
1 reviews | Active since Jan 2023
26 Jan 2023, 12:23
Absa banking app is a useless
I am greatly appalled and disappointed by ABSA’s service. I was charged over R400 to download a statement which I didn’t even receive. It’s disheartening that a bank I’ve been using for years sees it okay to charge sooo much for a bank statement. I’m changing banks, clearly I’m not appreciated here. Any bank recommendations?
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Absa's replyOfficial
26 Jan 2023, 13:49Dear Lorato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply26 Jan 2023, 13:49
Official
Dear Lorato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,