IK
Iliana K
1 reviews | Active since Nov 2017
16 Nov 2021, 10:11
Absa banking app fail
trying to port my banking app to a new phone, Absolute hell trying to get hold of absa online department. As soon as the call connect it drops the line. like 6 times at least. Sort out your services absa! what a waste of time! and your system doesnt give me an option to request a call back. very inconvenient!
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Absa's replyOfficial
16 Nov 2021, 10:28Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply16 Nov 2021, 10:28
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,