Absa bank you suc****!

I have an Absa account and noticed about 2 years ago an unauthorised debut for about R123 .05. When I went to a branch I was given a number to contact for a Mr De Bruin and I could not go through that number. Although I had a advised Absa that this was an unauthorised debut as I had not set it up, Absa did not do anything to stop this debit leading to me losing thousands of rands. They only stopped this debit in January this year. Again yesterday I noticed a ********** debit in my account then I phoned Absa ‘s ***** line. This a contact number which I believe should be swift and none of Absa’s long suffering clients should be kept on hold for so long but I was passed from pillar to post. By the time I spoke to the first 2 women I was spitting fire and justifiable as I have been made to wait for ages. For starters when Absa staff are not able to help you they pass you on to another person or cut you off. You will find yourself listening to the same music for ages. While listening to their stupid music I realised that if I do not calm down I am going to cause myself serious harm. I spoke to a third person a Tyrese Saunders and highly how Absa has fallen to look after my money by authorities a second debit which I did not know following the first one which had already taken from my account more than R2000. I also put a question to him about possible thousands of people whose funeral policies could possible had not been paid out following their deaths and Absa possible telling relatives that the deceased did not pay their instalments meanwhile Absa had unauthorised debuts going through their accounts. I also highlighted people who do not bank online and were visiting the bank once in a blue moon being told that they no monies in their account as these ********** debits have been going through their account for ages and Absa tells you that they can only reverse the ones that are less than 35 days. I also highly that I could easily have ended up in hospital due to high blood pressure and possible end up with stroke caused by Absa allowing my money to be taken **********ly. Absa has failed to look after our moneys but they do not forget to debit our accounts monies that is due from us for their poor services. Absa does not deserve even one star for their services but I had to give them a star so that I can write my review. As Absa clients we should be paid by Absa for all our suffering due to their failed poor services. Imagine being told to hold for more than 5 minutes when you want to report ***** because possible by the time you speak to a customer advisor you account could easily be empty by then. I did finally speak to someone from actionline at Absa who has a very bad attitude telling when I was highlighting the 2 scenarios that he has never heard of them of that they have not happened during our conversation he even said that at one time that, ‘ we could go around the bushes’. I felt that he was not willing to listen to how frustrated I was by their poor services. He did not care at all . I felt my call was transferred to him so that he can prove how good he is to deal with troublesome client and put them to their place. On a last note one of the branch’s has told me that Sage which is the company that is currently debating Absa clients ‘ account at the moment has a list of Absa’ clients.How did this list end up with Sage ? Is Absa not meant to protect our data information with them. Absa told me that they send sms to clients informing them of pending debits which has not been happening with me. Absa bank you suc****!!