1 reviews | Active since Sept 2014
ABSA BANK WORST SERVICE EVER!!
DON'T US ABSA<br> <br> My Wife passed away in April and on the same day I went to Absa to sort her account out. It is more than 3 months later and I am still trying to resolve this matter. NONE of the staff can actually resolve the matter or even provide me with concrete feedback.<br> <br> I am being pushed from one department to another and even after requesting to be included in ALL feedback and to receive regular progress, <br> <br> Not even their National Complaints line are providing me with concrete feedback or progress. I am just been told that it was handed to a consultant who will get back to me soon.<br> <br> Soon??? 3 Months later???<br> <br> Please revise your core values as advertised. It is a TOTAL farce and you are misleading the public. And then also your \Strategy"...change it to \""The \""Stay Away\"" bank instead!<br> <br> I can email you all the communications which will prove all of the above.<br> <br> Divisions involved:<br> <br> <br> Heather from the National complaints Line<br> Death Claims Department<br> Absa Credit<br> Absa Life<br> CEM Deceased<br> Shelley Beach Branch<br> And many more were included on emails <br> Pinecrest Branch<br> """
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
