Absa Bank - worst possible bank!

I was requested to submit fica documents AGAIN to Absa which was done. Despite phone calls and emails to not only to the business banker Thandie Dhlangalala, her line supervisor Weli Ntuli and his line supervisor Prakesh Rambridge, not one of these individuals have so much as bothered to contact me. Not one phone number given to me works. Each time you call any of the their numbers you go straight to voice mail where you can’t leave a message because the mail box is full. So whilst they ignore there clients our bank account is frozen and we cannot transact. My advice to anyone reading DO NOT BANK WITH ABSA!! Worst possible service you could ever imagine ! In the interim I’m opening an account with another institution and moving over to them the minute this mess with Absa is resolved.