HE
Hané Eksteen

1 reviews | Active since Aug 2022

16 Aug 2022, 16:54

Absa bank worst customer services and employees of all ranks.

The worst bank and employees ( not all). Never have I been told so many reasons why my immediate payment to competitor's bank acc doesn't show. 1. It was processed and already left the bank. 2. I was to busy on the banking app immediately after transaction and I slowed their system. 3 Its the competitors bank. Will phone me back...never happened I had to phone them, I think around 10 times I was told it will reflect in 10 minutes. I escalated the matter and Finally got the call back, only to be told I had no business to go over their head en was accused and screamed at. Its been a 10 hours since the transactions and I have been **** to by head office and managers and call centre employees. Absa You definitely do not care about customers and the aftermath of their dishonesty. and lying comes easy to all ranks, do they make you take a course on how to lie and deceit.... Oh still not reflecting after 10 minutes, that was 1 and half hours ago...

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Replies (1)
HE
Hané Eksteen's update16 Aug 2022, 17:20
Reviewer Update
Please do not bother to phone me as I have no desire to listen to your lies and empty apologies Absa