AK
Aarifah K
1 reviews | Active since Nov 2015
27 Oct 2020, 11:28
ABSA BANK - WORST BANK
This bank is completely useless and pathetic. I tried to access my online banking to transfer money and the bank blocked my access and banned me from using my card or the app. When i went to the bank to rectify this, Nobody could assist me as they were all too *********** to advise me properly. The service was ridiculous, the ladies at the Northmead branch are incredibly rude and slow. I closed my account with them and I suggest everyone else does this.
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Absa's replyOfficial
27 Oct 2020, 13:33Dear Aarifah, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply27 Oct 2020, 13:33
Official
Dear Aarifah, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd