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Samantha E

1 reviews | Active since Aug 2012

20 May 2018, 18:38

ABSA Bank what an absolute pleasure! Thank You!

I just want to congratulate ABSA. I ordered my maxi passport and ID card on home affairs and went to Towers North. I was in and out of the branch in 5 minutes., everyone was warm and helpful and within FOUR days my passport was in my hands. I then went to ABSA The Glen to exchange some Euros and there the people were warm and helpful and pleasant and efficient. I then realized on a Sunday afternoon that my debit card was expiring, I took a chance and went online and there online I could apply for a new debit card, the system was great the process was seamless and done in all of 5 minutes. well done ABSA you are absolutely fantastic.. thank you thank you thank you.

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Replies (2)
Absa
Absa's reply21 May 2018, 14:50
Official

Dear Client


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply21 May 2018, 14:50
Official

Dear Client


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd