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Enrico P

1 reviews | Active since Nov 2021

26 Jun 2024, 13:59

Absa bank Waverly

Totally pathetic. Only person at customer service .Has a bad attitude. Very slow.Not friendly at all..How on earth can a bank operate on duch a manner ? Totally unacceptable and disgusting. Total lack of managment. Will never recommend this branch

0
Replies (4)
Absa
Absa's reply26 Jun 2024, 14:22
Official
Dear Enrico Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Russell EdwardsCustomer Value Management 

Best regards,

EP
Enrico P's update26 Jun 2024, 14:33
Reviewer Update
Thanks for contacting me so soon . much appreciated. Gives a bad image of the bank.
EP
Enrico P's update26 Jun 2024, 14:35
Reviewer Update
my friend is still waiting to be helped
Absa
Absa's reply26 Jun 2024, 15:18
Official
Dear Enrico Our Branch Leadership advised that are attending to this matter and we will keep you posted on the progress. Regards Russell EdwardsCustomer Value Management

Best regards,