LS
Lethabo S

1 reviews | Active since Sept 2020

25 Sept 2020, 16:26

Absa bank wants to reposse my car

I app**** for relief fund in May twice and did not get communication, in June a call center agent called me and noted that I app**** for 3 months relief. Today's debit order bounced because I get paid on 25th but I use a different bank from my job, then I get an SMS from Elijah from repossessions department who tells me I have to pay more than twice my monthly installment.

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Replies (1)
Absa
Absa's reply28 Sept 2020, 10:38
Official
Dear Lethabo,
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. 
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd