LS
Lethabo S
1 reviews | Active since Sept 2020
25 Sept 2020, 16:26
Absa bank wants to reposse my car
I app**** for relief fund in May twice and did not get communication, in June a call center agent called me and noted that I app**** for 3 months relief. Today's debit order bounced because I get paid on 25th but I use a different bank from my job, then I get an SMS from Elijah from repossessions department who tells me I have to pay more than twice my monthly installment.
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Replies (1)Absa's replyOfficial
28 Sept 2020, 10:38Dear Lethabo,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply28 Sept 2020, 10:38
Official
Dear Lethabo,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
