MS
Marius S

1 reviews | Active since Mar 2019

01 Mar 2019, 06:02

Absa bank vincent park terrible and unreliable service.

Been to Absa to review my bank charges. After numerous visits and the assurance that i will be helped still no luck. I pay almost a R1000 in banking charges a month. I requested a bunlde where i could be charged a fixed amount. One of the consultants said its not possible because of the amount that go through my account. Another consultant told me its a lie i can get a fixed amount and that she will be helping me. Its lamost a year now.

0
Replies (2)
Absa
Absa's reply01 Mar 2019, 11:00
Official
Dear Client
 
Thank you for bringing this matter to our attention and providing your ID number to Log an incident. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

MS
Marius S's update12 Jul 2019, 06:30
Reviewer Update
Absa has sorted my problem and i would like to thank them for solving my problem.