1 reviews | Active since Jul 2018
ABSA BANK VEHICLE FINANCE MARKETER - WORST EXPERIENCE
Worst experience in buying a new vehicle. I have bought a new vehicle in March 2018. The contract was drawn up incorrectly by Mandy Toffie who has been giving me the worst service since conception of this deal. I received no contact and only saw my contract more than a month later. Up until today i'm disputing the fact that i was double charged for extras and yet they(Absa) still refers me to the dealership after i have spelled out what she did wrong on my contract. Is it my fault that you guys don't read detail of Offer to purchase correctly. The dealer has rectified their overcharge yet Absa make me pay interest on capital that was not supposed to be in agreement Don't even try their Absa Action Line- (that's just an non-existent customer frustration service)REF : [# ********** 9], no one has contacted me yet they are copied in all email trails. This is why i will never bank with them ever again! Still waiting and it the 10 July 2018 - disputing since April 2018
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
