NS
Narina S
1 reviews | Active since May 2015
19 May 2015, 17:13
ABSA BANK VEHICLE FINANCE DEPARTMENT
I have contacted the ABSA Vehicle Finance Department every day for the past two weeks to get a settlement amount on a vehicle I bought. Everyday I was given another telephone number to contact, everyday without any satisfaction! Today I was given the telephone number of the private house of a police officer in Cape Town!!!<br> Is it really possible for every person working at the ABSA call centre to NOT BE ABLE OR CAPABLE TO ASSIST??????<br> ABSA VEHICLE FINANCE CALL CENTRE RENDER PATHETIC SERVICE, that is if there are any service....!!!<br> Maybe the correct person will call me if I stop paying?????!!!
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Replies (1)0
Replies (1)Absa's replyOfficial
20 May 2015, 09:59Hello Narina Scheepers,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply20 May 2015, 09:59
Official
Hello Narina Scheepers,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
