QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
28 Oct 2019, 08:44
Absa Bank - UPDATE surname
Goodday,
I have now been married 5years already and still Absa bank didn't update my surname as requested on my portfolio. Have been to the branch on numerous occasions where it has been said it has been done but hasnt. I am not going into the branch again for this. Please fix this! I will inbox you my private number.
Kind Regards
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Absa's replyOfficial
28 Oct 2019, 11:36 Dear Quinton, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply28 Oct 2019, 11:36
Official
Dear Quinton, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd