1 reviews | Active since Oct 2017
ABSA Bank unfairness
I am in arrears with my ABSA Bank homeloan account and have made several arrangements with them in the past which I could not honour. I am permanently employed now but ABSA still want to auction my house. I tried to make arrangements but they do not want to assist me. Instead they want to proceed with the auction in as much as I have tried to pay every single cent that I could lay my hands and they is wanting an amount of almost R64 000. I mean I just started working permanently and where would I get that kind of money from. Please read below my story. My name is Ileline Philander with ID No ***. I reside at 47 Milkwood Road, Algoa Park, Port Elizabeth. I am a mother of 2 and a grandmother of 1. In 2010 I app**** for a homeloan through SA Homeloans and was approved at ABSA Bank. At that moment I was working for the Sarah Baartman District Municipality and a stop order was signed on my salary. In 2017 circumstances made me to resign from my job and since then I have been in between contract and temporary jobs. But I have been actively looking for a permanent job since 2017. During this time I have made several arrangements with ABSA Bank regarding the bond account that I unfortunately could not honour for many reasons but the main reason was that I never had a permanent job. In July 2020 I was offered a permanent position at a Rentals Company in Port Elizabeth and made arrangements with ABSA which was accepted but due to Covid related problems the company had to let me go in August 2020. Since then I was actively looking for another job as I knew that I had debt to pay especially my ABSA Bond. In October 2020 I received notice that the property is going up on auction on the 15th January 2021 and that prompted me to push my job seeking efforts for a permanent job. In the meantime from October 2020 I was doing part-time work for Robinson Adjuster which paid my whole salary into the bond account. December 2020 I was offered permanent employment and communicated that with the attorneys of ABSA Bank. The attorneys in return advise me to complete arrangements documents and that was going to be forwarded to ABSA Bank for consideration. On the 23 of December 2020 I communicated with the legal department of ABSA since I did not receive any feedback from them nor their attorneys regarding my arrangements and they never rep**** back. On the 4th of January 2021 the attorneys asked me via email if ABSA Legal actually came back to me and I rep**** NO. At that stage I became very agitated as I was not sure what to expect as I knew that the auction date is becoming nearer. I then contacted the Resolve department of ABSA on the 11th January 2021 who informed me that ABSA Legal is advising that I should pay +- R64 000 towards the arrears in order to stop the Sale in Execution. I mean since I started my temporary work in October 2020 every cents that I was earning went into my ABSA Bond Account. My reason why I am lodging a complaint to you is that I know that I have made several arrangements with ABSA which was not honoured but they should give me another chance to right the wrong for the following reasons: * I am permanent employed now and would be able to pay the Bond account and arrears with an amount of R5000.00 per month. * My efforts, determination and zeal to seek a permanent job during this trying times of Covid-19 should be taken into consideration. * Everytime I received a salary or had money it all went into the Bond Account. * No 47 Milkwood Road, Algoa Park has become a safe haven for me and children and now my grandchild. * No one buy something on credit to just stop paying in the long run for no reason. * Covid-19 has hit everybody and the economy hard in South Africa and I am sure that the banks are feeling the pressure, but I am prepared to pay the full arrangement amount of R5000.00 every month through a Debit Order. * The Veterinary Practive that I working at is part of Essential Service and therefore would not close should the country be placed on a higher lockdown level and therefore payment of my bond is secure. * My children and I never contracted the virus as I am very vigilant and take the necessary precaution measures to safeguard us by wearing masks even inside the house, sanitize regularly, no visitors are allowed and we dont visit, I also keep the necessary social distance in my workplace. All this is done so we cannot be affected or infected by the virus that might have a negative impact on my work schedule. I am more than prepared now to pay my ABSA Bond account as I have a lot to loose. No 47 Milkwood became a safe haven for my children and grandchild. Please assist me with the case so ABSA can take into consideration the monies that I have paid into the account whilst working part-time and not expect me to pay +-R64 000 as I have just started with a permanent job and am picking up the pieces of my life. I am in debted to ABSA Bank that I will never dispute but at this stage I really cannot afford to pay +-R64 000 or to loose the house. PLEASE HELP ME
