FP
Ferdy P

1 reviews | Active since Sept 2009

05 Dec 2015, 10:16

ABSA BANK - Unauthorised Debt Order on my FNB Acc

Good day<br> <br> On the 5 of November 2015 a debit order went off on my FNB Banking Account. I am unsure what this debit order is as I have not taken out any products with Absa recently. Please can you advise urgently? Details as follows below:<br> <br> Looking forward to your prompt response. Thank you.<br> <br> Description:<br> One AFRICANINDFEE*** <br> <br> Description Two <br> Transaction Amount R850.00 <br> <br> Service Fee 0.00 <br> <br> Authorisation Date 04 Dec 2015 <br> Effective Date 04 Dec 2015 <br> Post Date 04 Dec 2015 <br> <br> Transaction Description<br> Code: 5234<br> Description: Magtape Debit<br> <br> Category: Payment<br> Sub-Category: Electronic Payment<br> <br> Customer Service Information<br> User Code: 3941<br> User Name: Absa Bureau Service 1 User<br> Contact Number: (***0)70<br> <br> Thank you.

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Replies (1)
Absa
Absa's reply07 Dec 2015, 09:10
Official
Hello Ferdy,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd