RM
Roeland M
1 reviews | Active since Jun 2012
02 Dec 2025, 08:22
ABSA Bank Treats Customers so bad, they do not care
Good Day
I settled the account on the 3rd Nov 2025, and I was told the account was closed on the 16th Nov 2025.
I was told that an update was done to the credit bureau but that is not the case, my credit report still shows adverse listing.
This has a very negative impact on me as a consumer in order to have employment. Can you please resolve this matter truthfully to update the credit bureau to remove this? Report here attached reflects the listing, to open the report use my ID No.
Can I request to have this done and resolved as soon as possible?
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Absa's replyOfficial
02 Dec 2025, 11:52Dear Roeland
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply02 Dec 2025, 11:52
Official
Dear Roeland
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9
Kind regards,
Group Customer Care
Vanessa Crowe